Shipping policy
SHIPPING POLICY
Last updated: June 2026
Thank you for shopping with Z&R Originals.
ORDER PROCESSING
Most orders are processed within 2-5 business days after payment is received and approved.
Custom and personalized products may require additional production time depending on the complexity of the order.
SHIPPING TIMES
Estimated delivery times:
• United States: 5-7 business days
• Canada: 10-12 business days
Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.
ORDER TRACKING
Once your order ships, you will receive a tracking number by email when available.
CUSTOM PRODUCTS
Custom and personalized products require production before shipment. Production times vary depending on the item and design requirements.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information. Z&R Originals is not responsible for delays, lost packages, or additional costs resulting from incorrect addresses provided at checkout.
LOST OR STOLEN PACKAGES
Once an order has been marked as delivered by the carrier, Z&R Originals is not responsible for lost or stolen packages. Customers should contact the shipping carrier directly for assistance.
SHIPPING FEES
Shipping costs are calculated at checkout unless otherwise stated.
CONTACT
Email: support@zroriginals.com
Website: www.zroriginals.com